sg7 Privacy Policy
This Privacy Policy explains how sg7 collects, uses, stores, shares, and protects your personal data when you register and use the sg7 platform. Your privacy matters to us — this document gives you a full, transparent picture of how your data is handled at every stage of your relationship with sg7.
Your Privacy at sg7 — Key Principles
Six foundational commitments that govern how sg7 handles your personal information.
Lawful Collection Only
sg7 collects personal data only when there is a lawful basis for doing so — such as contract performance, legal obligation, legitimate interest, or your explicit consent. We do not collect data speculatively or beyond what is required for our stated purposes.
Purpose Limitation
Data collected for one specific purpose — such as identity verification — will not be repurposed for unrelated commercial activity. Every data point sg7 holds has a defined, documented reason for its collection and retention.
Data Minimisation
sg7 only collects the minimum amount of personal data necessary to deliver our services, comply with regulation, and protect both the Player and the platform. We do not collect data "just in case."
Security by Design
Technical and organizational measures — including SSL/TLS encryption, access controls, and regular security assessments — are embedded in how sg7 systems are built, not bolted on afterward.
Transparency
This Privacy Policy gives you a complete picture of what sg7 collects, why, how long it is kept, who it is shared with, and what rights you have. Nothing is hidden in footnotes or obscured by vague language.
Your Control
You have enforceable rights over your personal data held by sg7 — the right to access it, correct it, restrict its processing, and in some circumstances request its deletion. These rights are detailed in full in this policy.
Contents
- 1. Who We Are
- 2. Scope of This Policy
- 3. Data We Collect
- 4. How We Collect Data
- 5. Legal Basis for Processing
- 6. How We Use Your Data
- 7. Sharing Your Data
- 8. Cookies & Tracking
- 9. Data Retention
- 10. Data Security
- 11. Your Rights
- 12. Children's Privacy
- 13. Cross-Border Transfers
- 14. Marketing Communications
- 15. Third-Party Links
- 16. Policy Updates
- 17. Contact & Complaints
1 Who We Are
This Privacy Policy is issued by sg7, the operator of the online gaming and sports betting platform accessible at sg7.bio and all associated subdomains and services (collectively, the "Platform"). In this Policy, references to "sg7", "we", "us", or "our" refer to the sg7 platform operator.
sg7 is the data controller in respect of personal data collected and processed through the Platform. As data controller, sg7 determines the purposes for which personal data is processed and is responsible for ensuring that such processing is carried out in accordance with applicable data protection law, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
If you have any questions about how sg7 handles your personal data, you may contact us at any time using the contact details provided in Section 17 of this Policy.
2 Scope of This Policy
This Privacy Policy applies to all personal data collected by sg7 in connection with your use of the Platform, including personal data collected during registration, account management, gameplay, financial transactions, customer support interactions, and any other interaction with sg7 services.
This Policy applies to all registered Players, prospective users who visit the Platform without completing registration, and any individual whose personal data is provided to sg7 in connection with account activity (for example, a beneficiary of a withdrawal to a third-party bank account, where permitted).
Please note: This Policy does not govern personal data collected by third-party game providers, payment processors, or other external services that you access via links from the sg7 Platform. Those parties operate under their own privacy policies, which we encourage you to review independently.
3 Personal Data We Collect
sg7 collects the following categories of personal data, depending on how you interact with the Platform:
3.1 Identity and Registration Data
- Full legal name as appearing on government-issued identification;
- Date of birth (used for age verification — sg7 requires Players to be 21 or older);
- Philippine mobile number used as the primary account identifier;
- Email address, where provided;
- Username chosen during registration;
- Copies of government-issued identification documents submitted for KYC verification (e.g., Philippine National ID, passport, driver's license);
- Proof of address documentation where required.
3.2 Financial and Transaction Data
- GCash or PayMaya mobile number associated with your payment account;
- Bank account details (account name, account number, and bank name) where provided for bank transfer withdrawals;
- Cryptocurrency wallet address, where applicable;
- Records of all deposits, withdrawals, and wagers placed on the Platform;
- Source of funds documentation, where requested by sg7 for compliance purposes.
3.3 Technical and Usage Data
- IP address at the time of login and Platform use;
- Device type, operating system, and browser version;
- Session duration and timestamps of Platform interactions;
- Game history, bet amounts, and wagering patterns;
- Pages visited within the Platform and navigation behavior.
3.4 Communications Data
- Content of live chat, email, or other support communications initiated by you;
- Survey responses or feedback provided voluntarily;
- Records of promotional communications sent by sg7 and your interaction with them.
3.5 Sensitive Personal Information
sg7 may collect data that constitutes sensitive personal information under Philippine law — specifically, information about a Player's health condition if voluntarily disclosed in the context of a responsible gaming request (such as self-exclusion based on a gambling disorder). Such data is handled with heightened care, accessed only by authorized personnel, and used solely for the stated responsible gaming purpose.
4 How We Collect Your Data
sg7 collects personal data through the following mechanisms:
4.1 Directly from You
The majority of personal data sg7 holds is provided directly by you during registration, account verification, cashier transactions, responsible gaming tool activation, and when you contact support. You have control over what information you provide and are responsible for ensuring its accuracy.
4.2 Automatically Through Platform Use
When you access and use the sg7 Platform, certain technical data is collected automatically — including your IP address, device identifiers, session data, and browsing behavior within the Platform. This data is collected through server logs, cookies, and similar technologies (see Section 8 for full cookie disclosure).
4.3 From Third Parties
sg7 may receive personal data about you from third parties in limited circumstances, including: payment processors verifying transaction data; identity verification service providers conducting KYC checks; fraud prevention and anti-money laundering screening services; and regulatory or law enforcement authorities where required by law.
5 Legal Basis for Processing
Under the Philippine Data Privacy Act and applicable regulations, sg7 processes personal data on the following legal bases:
| Legal Basis | Examples of Processing |
|---|---|
| Performance of Contract | Account creation and management; processing deposits and withdrawals; delivering gameplay services; responding to account queries. |
| Compliance with Legal Obligation | KYC identity verification; anti-money laundering (AML) monitoring; age verification; reporting to PAGCOR or law enforcement as required. |
| Legitimate Interests | Fraud prevention and platform security; improving Platform performance; analyzing gameplay data to enhance user experience; protecting sg7 legal rights. |
| Consent | Sending marketing and promotional communications (where opt-in is required); processing sensitive personal information related to responsible gaming requests. |
6 How We Use Your Personal Data
sg7 uses personal data collected for the following purposes:
6.1 Account and Service Delivery
- Creating, verifying, and managing your sg7 Account;
- Processing deposits and executing withdrawals to your registered GCash, PayMaya, or bank account;
- Delivering gameplay and sports betting services through the Platform;
- Administering bonus credits, promotional offers, and loyalty rewards;
- Providing customer support and resolving disputes.
6.2 Regulatory Compliance and Security
- Verifying your identity and age in compliance with PAGCOR regulations and Philippine law;
- Conducting anti-money laundering screening and transaction monitoring;
- Detecting, investigating, and preventing fraudulent, illegal, or prohibited conduct;
- Maintaining records as required by applicable law and regulations;
- Reporting to regulatory authorities as legally required.
6.3 Platform Improvement
- Analyzing usage patterns to improve Platform design, game selection, and user experience;
- Monitoring Platform performance and resolving technical issues;
- Conducting internal research and analytics to develop new features.
6.4 Responsible Gaming
- Administering deposit limits, loss limits, session timers, and self-exclusion requests;
- Identifying potential signs of problem gambling behavior and intervening where appropriate;
- Communicating with Players about responsible gaming resources.
6.5 Marketing (With Your Consent)
Where you have provided consent, sg7 may use your contact details to send promotional communications about bonuses, new games, and special offers available on the Platform. You may withdraw this consent at any time by contacting support or using the opt-out mechanism in any marketing message.
7 Sharing Your Personal Data
sg7 does not sell your personal data to third parties. We share personal data only in the following limited circumstances:
7.1 Service Providers
sg7 engages trusted third-party service providers to support Platform operations, including payment processors (for deposit and withdrawal execution), identity verification and KYC service providers, fraud detection and AML screening services, cloud hosting and data storage providers, and customer support technology providers. All such service providers are contractually bound to process personal data only for the specified purpose, to implement appropriate security measures, and to comply with applicable data protection law.
7.2 Regulatory and Legal Authorities
sg7 may disclose personal data to PAGCOR, the National Privacy Commission of the Philippines, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory direction. sg7 will, to the extent legally permissible, notify affected Players of any such disclosure.
7.3 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of sg7's assets, personal data held by sg7 may be transferred to the acquiring entity, subject to equivalent data protection obligations. Players will be notified of any such transfer in advance where practicable.
Important: sg7 will never sell, rent, or trade your personal data to unaffiliated third parties for their independent marketing or commercial purposes. Any data sharing is strictly limited to what is described in this Policy.
8 Cookies & Tracking Technologies
8.1 What Are Cookies
Cookies are small text files placed on your device by the sg7 Platform when you visit. They allow the Platform to recognize your device, maintain your session, and collect usage data for the purposes described in this Policy.
8.2 Types of Cookies Used by sg7
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, enable secure account access, and support essential Platform functionality. Cannot be disabled without breaking Platform functionality. | Session / up to 30 days |
| Functional | Remember your language and display preferences, game lobby filters, and other personalisation settings to improve your experience. | Up to 12 months |
| Analytics | Collect aggregated usage statistics to help sg7 understand how Players interact with the Platform and identify areas for improvement. | Up to 24 months |
| Security | Support fraud detection, identify suspicious login patterns, and protect the integrity of account access. | Session / up to 90 days |
8.3 Managing Cookies
You may manage or disable cookies through your browser settings at any time. Please be aware that disabling strictly necessary cookies will impair your ability to use the sg7 Platform — including logging in to your account. Disabling other cookie types will not prevent you from accessing the Platform but may affect certain functionality and personalization features.
9 Data Retention
sg7 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulation. The following retention periods apply as general guidelines:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of active account + 5 years following account closure | Legal obligation, AML regulations |
| Transaction records | Duration of active account + 5 years following account closure | Legal obligation, regulatory compliance |
| KYC documents | Duration of active account + 5 years following account closure | Regulatory requirement |
| Support communications | 3 years from the date of the communication | Legitimate interests (dispute resolution) |
| Technical and log data | Up to 12 months | Security and fraud prevention |
| Marketing consent records | Until consent is withdrawn + 1 year | Legal obligation (consent records) |
Upon expiration of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be attributed to any individual. Where anonymization is not practicable, data is destroyed using industry-standard secure deletion methods.
10 Data Security
sg7 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your device and sg7 servers — your login credentials, financial information, and personal data are never transmitted in plaintext;
- Encryption at rest for sensitive data stored in sg7 databases, including financial records and KYC documents;
- Access controls ensuring that personal data is accessible only to sg7 personnel whose job function requires it, with role-based permissions enforced;
- Multi-factor authentication for administrative access to systems holding Player personal data;
- Regular security assessments and penetration testing of Platform infrastructure;
- Incident response procedures in place to detect, contain, and respond to personal data breaches promptly.
Notwithstanding the above, no data transmission over the internet or electronic storage system is guaranteed to be completely secure. sg7 cannot provide an absolute guarantee of security, but commits to maintaining industry-standard protective measures and to notifying affected Players and relevant authorities promptly in the event of a security incident affecting their personal data.
What you can do: Use a strong, unique password for your sg7 Account, enable session protection on your device, and never share your login credentials with anyone. sg7 staff will never ask for your password under any circumstance.
11 Your Data Rights
Under the Philippine Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by sg7. To exercise any of these rights, contact sg7 using the details in Section 17.
Right to Access
Request a copy of the personal data sg7 holds about you, along with information about how it is being used and for how long it will be retained. sg7 will respond to access requests within 30 days.
Right to Correction
Request correction of inaccurate, incomplete, or outdated personal data held by sg7. You can update many details — such as your contact information — directly from within your Account settings.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where processing is unlawful — subject to sg7's legal retention obligations.
Right to Restriction
Request that sg7 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is contested or where you object to processing on legitimate interest grounds.
Right to Object
Object to sg7 processing your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interests, on grounds relating to your particular situation.
Right to Data Portability
Request that sg7 provide you with a copy of personal data you have provided to us in a structured, commonly used, machine-readable format, where technically feasible and where processing is based on consent or contract.
sg7 will respond to all data rights requests within 30 calendar days of receipt. Where a request is complex or sg7 receives a high volume of requests, the response period may be extended by a further 30 days — in which case you will be notified. sg7 will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive.
Before processing any data rights request, sg7 may need to verify your identity to ensure that personal data is not disclosed to or deleted at the request of an unauthorized third party.
12 Children's Privacy and Age Restriction
The sg7 Platform is strictly prohibited for use by anyone under the age of 21. sg7 does not knowingly collect personal data from individuals under 21 years of age. The registration process includes mandatory age verification, and sg7 may request supporting documentation where the age of a prospective Player cannot be confirmed to sg7's satisfaction.
If sg7 discovers that personal data belonging to an individual under 21 has been collected — whether through fraudulent registration or any other means — that data will be promptly deleted, the associated Account will be permanently suspended, and any balance associated with that Account will be handled in accordance with applicable legal requirements.
If you believe that a person under 21 has registered on the sg7 Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
13 Cross-Border Data Transfers
As an online platform, sg7 may use technology infrastructure, cloud storage, or service providers located outside the Philippines. In such cases, your personal data may be transferred to and processed in jurisdictions other than the Philippines.
Where personal data is transferred outside the Philippines, sg7 ensures that such transfers are subject to appropriate safeguards — including contractual clauses that impose data protection obligations equivalent to those required by Philippine law, or transfers to jurisdictions recognized as providing adequate data protection by the National Privacy Commission.
sg7 maintains records of all cross-border data transfers and the safeguards in place for each. Players may request information about specific transfer arrangements by contacting sg7 support.
14 Marketing Communications
sg7 may send you promotional communications about bonuses, new game releases, sports betting markets, and special offers available on the Platform — where you have provided consent for such communications at registration or have subsequently opted in.
You may withdraw your consent to receive marketing communications at any time, without affecting the lawfulness of any processing carried out prior to withdrawal of consent. To opt out of marketing communications, you can: (a) use the unsubscribe link included in any marketing message; (b) update your communication preferences from within your Account settings; or (c) contact sg7 support directly.
Please note that opting out of marketing communications does not opt you out of transactional communications — such as account verification messages, withdrawal notifications, and responsible gaming alerts — which sg7 is required to send in connection with your Account and Platform use.
15 Third-Party Links and Services
The sg7 Platform may contain links to or integrations with third-party services — including game providers, payment processors, and other service partners. This Privacy Policy applies solely to personal data collected and processed by sg7. It does not apply to any data collected by third-party services accessed through the Platform.
sg7 is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third party whose services you access in connection with your use of the sg7 Platform.
16 Updates to This Privacy Policy
sg7 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory guidance. The revised Policy will be posted on this page with an updated effective date.
Where changes to this Policy are material — meaning they significantly affect your rights or how sg7 processes your data — sg7 will notify registered Players by posting a notice on the Platform and/or sending a notification to your registered contact details. Your continued use of the sg7 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms.
We recommend reviewing this Policy periodically, particularly before making deposits or claims, to remain informed about how sg7 handles your personal data.
17 Contact Us & Complaints
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint about how sg7 has handled your personal data, please contact sg7 using the following channels:
Privacy Enquiries: [email protected]
Live Chat: Available 24/7 within your sg7 Account after login
Response Time: Within 30 calendar days for formal data rights requests; support queries typically within 1–3 business days
If you are not satisfied with sg7's response to your privacy complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC), the supervisory authority responsible for enforcing the Data Privacy Act. Information about the NPC and its complaint procedures is available through official Philippine government channels.
sg7 takes all privacy complaints seriously and is committed to resolving them fairly and promptly. We will acknowledge receipt of your complaint within five (5) business days and provide a substantive response within 30 days.
Ready to Play at sg7?
1,000+ games. GCash payouts. Filipino support. Your data protected. For players 21 and above.
By using the sg7 Platform, you confirm you have read and understood this Privacy Policy. Must be 21+. Gamble responsibly.
Your Data, Your Rights, Your Protection
sg7 is committed to protecting your personal data and your wellbeing as a player. If you have questions about how your data is used, contact us at [email protected]. For information about responsible gaming tools — including deposit limits and self-exclusion — visit our Responsible Gaming page. sg7 is strictly for players aged 21 and above.